Store policy
Terms & conditions
These terms apply when you use this website or order from MGH Orbit. Please read them before you order.
Last updated
About these terms
This website is run by MGH Orbit, the Sharjah store of My Gamings Hub. By using the website or placing an order, you agree to these terms.
Using the website
- You must be at least 18, or have a parent’s or guardian’s consent.
- Give accurate and complete details when you place an order.
- We may change or discontinue any part of the website or our services without notice.
Products and orders
- Product descriptions, images and prices may change at any time without notice. We work to keep them accurate but can’t guarantee every detail is free of errors.
- Every order is subject to availability and to our confirmation: we call or WhatsApp you to confirm it.
- We may refuse or cancel any order for any reason.
Prices and payment
- Prices are in UAE dirhams (AED) and include 5% VAT, unless we state otherwise.
- You pay on delivery, in cash or by card, or in our Sharjah store when you collect your order.
- If there’s a payment dispute, we may hold or cancel the order until it’s resolved.
Delivery
- We process orders within 1–2 business days of confirmation. Delivery times vary by location.
- The delivery fee is calculated by destination and confirmed when we call to confirm your order.
- We aren’t liable for delays caused by couriers or customs clearance.
Details: Shipping & delivery.
Returns and refunds
- Unused, undamaged items in their original packaging can be returned within 14 days of purchase.
- Refunds are issued after we inspect the returned item, within 5–7 business days.
- Some items, such as software and digital products, can’t be returned.
Details: Returns & refunds.
Warranty and support
- All products come with the manufacturer’s warranty, and we aren’t liable for warranty-related issues.
- For a warranty claim, contact the manufacturer directly, or contact us for guidance.
Details: Warranty.
Acceptable use
- Don’t use the website for anything illegal or unauthorised.
- Harassment, abusive language and attempts to compromise the website’s security aren’t allowed.
Intellectual property
The content of this website, including its text, graphics, logos and images, belongs to My Gamings Hub or its licensors. Don’t use, reproduce or distribute it without permission.
Limitation of liability
- We aren’t responsible for indirect, incidental or consequential damages arising from your use of the website or our services.
- Our total liability for any claim is limited to the amount paid for the product or service in question.
Nothing in these terms limits your rights under UAE law, including Federal Law No. 15 of 2020 on Consumer Protection.
Privacy
We collect and use your personal information as our privacy policy describes.
Changes to these terms
We may update these terms at any time. Changes appear on this page, so check it from time to time.
Governing law
These terms are governed by the laws of the United Arab Emirates, and any dispute is resolved in accordance with local regulations.
Need a hand?
Questions? Talk to us.
WhatsApp or call +971 56 166 3166, or email support@mygamingshub.ae. You can also visit us at MGH Orbit in Sharjah.
